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Valve’s Steam has been hacked, and with it comes the possible compromising of users’ credit card numbers and personal information. The hacks were confirmed by Gabe Newell, head of Valve. These hackers gained access to a database where encrypted information was stored, but Valve isn’t sure if the hackers took the information or if they will even be able to get past the encryption.
Earlier in the week, Steam took down their forums to clean up mass spreading of video game hacks website fknowned. A message noted that the forums were down for maintenance, but Valve has cleared up that they had some unexpected guests to the forums and database.
What was the information that was stored on the hacked database? User names, passwords, game purchases, e-mail addresses, billing addresses and credit card information, according to Newell. He also stated that they do not have evidence that the encrypted credit card numbers or personal information were taken, and the company is undergoing a full investigation. There has been no reports or evidence of credit card misuse, but Steam users are supposed to “watch your credit card activity and statements closely.”
The full text of Newell’s message:
Dear Steam Users and Steam Forum Users,
Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.
We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.
We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.
While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.
We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.
We will reopen the forums as soon as we can.
I am truly sorry this happened, and I apologize for the inconvenience.
Gabe.
Source: Ars Technica




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